Back to Basics—Retrieve Those Old Copies of Highlights in Landing that Job!

We’re tickled about seemingly archaic rules on manners and polite behavior, but good manners are timeless and give job seekers an edge in a tough market.

Over the past two months, I’ve received inquiries from young people about to graduate who are now seeking employment. Trottlebee is a very small, start-up venture—a one-person shop for now—so I’m flattered that inquiries are coming in. Sadly, however, I notice that most of the callers have abysmal phone etiquette.

Some tips:

Don’t greet the potential employer with, “Hey.” This is an informal greeting appropriate to use with friends (or your pet dog), but not when you are seeking employment. Greet Mr. or Ms. Employer with “Good morning,” “Good afternoon,” or “Hello, Mr. or Ms. Lastname….” Don’t use the potential employer’s first name until he/she says it’s okay to do so. Always use Mr. Lastname or Ms. Lastname initially.
Introduce yourself. The “heys…” I’ve been getting are immediately followed by: “…do you have any job openings?” or “…I need a job. Do you have any positions available?” This is not only presumptive, but very abrupt, in terms of tone. It’s no wonder the job search isn’t going so well.

Instead, let the potential employer know who you are first: “Good morning, my name is Firstname Lastname. I am a graphic designer in the area, and I noticed your blog/Web site….” This lets Mr. or Ms. Employer anticipate the nature of your call. He/she shouldn’t have to ask for your name. As the job-seeker, it’s your responsibility to make yourself known and memorable in the employer’s mind.

Approach the nature of your call in an unassuming manner. Frankly, it’s obnoxious to blurt out, “Hey, do you have any job openings?” Instead, after you greet the potential employer warmly and introduce yourself briefly, share your need for both employment and a bit of networking: “…if you have any job opportunities available, I would appreciate your consideration of my resume and portfolio. Also, if you know of other firms who are seeking graphic designers, I would appreciate your sharing my resume with them.”

This lets Mr. or Ms. Employer know that you aren’t depending on only him/her for a job opportunity. You are, in fact, ready to work hard to find that initial job. Be realistic—most firms, regardless of size, are facing hard economic times themselves for now. They are more likely to remember you favorably if you seem to have a grasp of their plight.

So leave the informality at home—lay a strong foundation for not only a first job, but a full-fledged career, by showing professionalism at all times. Business courtesy goes a long way when you face stiff competition in recessionary times.

Don’t be a slob—GET that first job!